In recent years, with the continuous development of artificial intelligence technology, commercial service robots have experienced explosive growth. Faced with a “hundred flowers blooming” market competition pattern, new technologies and products in the field of robotics emerge one after another. With keen sensitivity to new technologies and the market, Reeman Robotics has leveraged its strong research and development capabilities and technological advantages to continuously improve the iteration of robot products, and continuously evolve towards the direction of intelligent, automated, and humanized integration.
Commercial service robots are based on AI technology and match user needs as the fundamental principle. They conduct deep integration in specific scenarios to conveniently and quickly solve customer issues. They have been widely applied in different places such as government agencies, tax departments, public security bureaus, banks, hospitals, etc. They not only have a high appearance and IQ, but also have powerful voice interaction capabilities. They automatically recognize customer inquiries, provide accurate answers, and have customizable semantic libraries. They can provide one-stop services such as greeting reception, business handling, intelligent explanation, and intelligent navigation.
Generally speaking, commercial service robots usually use speech recognition technology to recognize human voices, and use natural language processing technology to understand human language and intentions. They are usually equipped with microphones, speech recognition engines, and natural language understanding engines. When the robot obtains relevant keywords, it automatically searches the backend knowledge base and takes corresponding actions, such as answering questions, providing information, and guiding people to their destinations.
As the types and application scenarios of commercial service robots continue to increase, various customized services can be provided according to different industries and needs. Reeman Robotics has always insisted on the path of independent technological innovation, taking customer needs as the research and development orientation, continuously breaking through the key technical difficulties of robot applications, and launching many innovative robot products to meet the diversified needs of the market and provide customers with accurate and efficient solutions.
However, when OpenAI announced the opening of APIs for its ChatGPT and Whisper models, it quickly opened up the next blue ocean for commercial service robots. ChatGPT, as an artificial intelligence language model, does not have speech recognition functionality. When integrated with the speech recognition module of commercial service robots, it can quickly recognize user inquiries, and use ChatGPT’s “superbrain” and natural language processing technology to analyze and understand the meaning of user inputs, quickly identify keywords and phrases, understand context, and generate appropriate responses based on this understanding. Moreover, its accuracy and understanding ability far exceed those of traditional commercial service robots.
Traditional commercial service robots rely on recognizing the keywords of user questions or guiding users to self-service inquiries. ChatGPT uses deep learning techniques and massive training scenarios to achieve multidimensional advanced functions, accurately understanding and using human language, which is very suitable for the application needs of hospital guides, government agencies, bank front desks, exhibition hall receptions, and new retail guides.
In the future, commercial service robots equipped with ChatGPT will become increasingly intelligent, and will be able to achieve more natural conversations and more precise services through natural language processing, machine learning, and other technologies. They will work more closely with humans, using AI products and services to create tangible value for users and have significant impact in industrial production, social services, and other fields, leading the diversified development trend of the robot industry.